All products are shipped F.O.B. factory, unless otherwise noted on order. This means that the buyer and not the seller owns the goods and carries all risk of loss or damage after the goods leave the factory. It is the buyer’s responsibility to inspect the shipment upon delivery before accepting deli-very in good condition. Any damage, visible or concealed, must be noted on the carrier’s delivery receipt in the presence of the driver. This should be done before signing the bill of lading accepting the goods in good condition. If concealed damage is suspected, merchandise should be uncartoned and inspected within 7 days after delivery. Save all cartons and request an inspection from the freight company within that time period. The customer is responsable to file a freight claim. Alpha-Vico will assist in filing loss or damage claims upon receipt of proper documents, but cannot be responsible for the actual collection of claims or replacement of the order.


Alpha-Vico assumes no liability for damages on account of delay in delivery resulting from any cause whatsoever beyond its reasonable control. Alpha-Vico will ship orders in quantity uncartoned by furniture van if requested. The additional cost will be charged to the customer. Alpha-Vico reserves the right to ship by van at their own discretion. Freight charges, in this case, are not to exceed normal rates to same destination.


Normally 2-10 weeks for catalogued products of standard construction and plastic patterns. For more details, contact your representative.


No returned goods will be accepted unless written consent is given by Alpha-Vico Inc. sales offices. A 20% handling charge will be made on all returns, and payment of freight each way. Special order merchandise are not subject to returns.ques de Alpha-Vico Inc.